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PDU Courses
ITIL Foundation Certification
315 Google reviews
1952 students enrolled
The ITIL® certification scheme provides a modular approach to the ITIL framework, and is comprised of a series of qualifications focused on different aspects of ITIL best practice to various degrees of depth and detail.
The tiered structure of the qualification offers candidates flexibility relating to the different disciplines and areas of ITIL and the ability to focus their studies on key areas of interest.
The Foundation level is the entry level certification which offers you a general awareness of the key elements, concepts and terminology used in the ITIL service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.
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DESCRIPTION
The Foundation Level is the entry level qualification which offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.
ITIL Foundation is an introduction to IT Service Management Lifecycle modules. The major processes and functions for all the lifecycle modules are covered. Below topics will be covered in detail:
- Introduction to ITIL Concepts & Terminology - Gain a high level overview of ITIL V3.
- The Service Lifecycle - Understand the fundamental ITIL lifecycle stages, processes, functions, roles & responsibilities.
- Service Strategy - How to align IT strategy with business goals and expectations.
- Service Design - Transform business requirements into strategic solutions.
- Service Transition - Manage change, risk, and quality assurance.
- Service Operation - Establish day-to-day business operations and customer expectations.
- Continual Service Improvement - Strategize for overall process and service improvement.
- Prepares participants to take and pass the ITIL Foundations Certification examination successfully.
Who Should Attend ITIL Foundation Training
This course is intended for individuals who wish to obtain their ITIL Foundation credential. There are no prerequisites to take this course or the ITIL exam. Our ITIL Foundation certification training course is designed to give you a basic understanding of the ITIL framework and how it can be applied to enhance IT service management within your organization.
Online Certification Exam will be conducted after the training program. See Exam Details below:
- Exam Format - Objective Type, Multiple Choice
- Open Book - No
- Exam Duration - 1 Hour 15 Minutes
- No. of Questions - 40
- Passing Criteria - 26 out of 40 (65%)
- Result - Immediately after the exam
- Certificate - After 2 business days
You should be able to clear the exam easily with good score because:
- You will get excellent training from the expert trainers
- Lot of sample questions will be discussed on each topic throughout the training session
- Exam preparation session will be there before the actual exam
- You can expect many questions from the ones which will be discussed during training
- Improved customer satisfaction through a more professional approach to service delivery
- Improved IT services through the use of proven best practice processes
- Improved ROI of IT
- Improved delivery of third party services through the specification of ITIL
- Improved morale of service delivery and recipient staff
- Increased competence, capability and productivity of IT staff
- Increased staff retention
- Reduced cost of training via knowledge management
- Improved systems/ applications availability
- Reduced cost/ incident
- Managing the IT Costs via Financial and Demand Management
- Better asset utilization and Greater visibility of IT assets
Our Testimonials
Balakrishna Raju
I am greatly pleased to share that I have successfully obtained Program Management Professional (PgMP) Credential!! Without Addon Skills this journey wouldn’t have been possible. Special thanks to Addon Skills team for the guidance/support throughout the process, you made it to so easy for me to pass the exam. Addon Skill Training material and notes helped Big time for fundamentals of Program management. Question banks with explanation were very helpful in gaining the thorough understanding of all domains. Question bank is very close to the exam question.
Nitin Rai
Addon Skills sheer committment anf focused approach toward each and every aspirant ensures every aspirant achieve their goal. I must say their overall training approach, study materials, question bank, post training support helped me alot in my journey of PgMP certification. Best part of joining your course is that you will get introduced to multiple aspirant who have same goal as you and interaction with same group help you to not only clear your doubt and query but also stay motivated and focused for exam, Also the process of un-learn few of our way of doing things and re-learn few new things as per PMI way. This is where your help comes very handy. Lastly, I want to wish all the very best to all PgMP aspirant.
Dr. Chandramouli Subramanian
Attended Pfmp training by Addon skills, Mr. Kailash in the month of Oct 2020. it was a wonderful experience refreshing PPP concepts. He is passionate about explaining all doubts in detail. value delivered clearly aligned with the stated and unstated goals. He reinforced all important points. His tips on how to fill application was a value Added: He took the entire training concisely. I recommend this to all portfolio managers.
Makowski Andrzej
I highly recommend AddOnSkills as a training, course and support provider for passing your PfMP. All of the materials are comprehensive, the preparation course is extensive and covers various topics not only to help you pass the exam, but most of all to be a better Portfolio Manager. Kailash has a great knowledge and teaching skills, his support (and the support of the entire AddOnSkills team) cannot be overestimated. The support and motivation, that I have received all the way durning my exam preparation has helped me to pass and gain the certification in the first attempt. If you consider any training provider for your PMI certification - do not hesitate anymore - AddOnSkills is your guarantee for success!
