itil-practitioner-certification

ITIL Practitioner Certification

OUR ALUMNAE

Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results

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DESCRIPTION

The IT Infrastructure Library® (ITIL®) certification scheme, providing a modular approach to the ITIL framework, is comprised of a series of qualifications focused on different aspects of ITIL best practice to various degrees of depth and detail.

The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives. It is the next step after ITIL Foundation for professionals who have already learned the basics of IT Service Management (ITSM). ITIL Practitioner does not replace any of the existing ITIL certifications.  

ITIL Practitioner certification covers the Continual Service Improvement (CSI) approach as the way to structure any improvement initiatives. It also covers three key areas crucial for success of any improvement initiatives:  

- Organizational Change Management

- Communication

- Measurement and Metrics.

The ITIL Practitioner certificate training is available in different delivery modalities including interactive online classes and instructor-led classroom training. This training is conducted by industry experts who help the participants gain valuable practical knowledge and prepare for their certification exam. 

Who should attend?

The course is intended for those looking for a practical understanding of the ITIL® methodology, including its main concepts and how to adopt and adapt them where needed.

The training course covers the following topics:

  • ITSM Concepts
  • Service Elements 
  • ITSM Principles 
  • CSI Approach 
  • Metrics & Measurement 
  • Communication 
  • Organisational Change Management (OCM) 
  • OCM Tools 
  • OCM Activities 
  • Applying the CSI Approach

Examination Information

  • Prerequisites: ITIL Foundation
  • Multiple Choice, Scenario-based exam
  • Bloom’s Levels 2 to 4
  • 135 Minutes
  • 40 Questions

ITIL Practitioner is worth 3 credits towards the ITIL Expert qualification.

Route to certification

The ITIL Practitioner exam can be taken in any of the following three ways:

- On the last day of the course, in-class exam

- In the comfort of your home and at any time, after the course completion

- At your convenience, at an eligible testing center 

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Our Testimonials

Ganesh Vishwasrao

Addon Skills PgMP training honed my Program Management skills and enhanced knowledge in much deeper sense. Training truly focussed on strengthening of fundamentals including but not limited to each & every minor aspects of Program Management. The study material, mentorship, Q&A Sessions, support for application writing were extra-ordinary. I strongly recommend Addon Skills to all PMP, PgMP, PfMP aspirants as well as all Corporates for Project Management trainings.

Raviraj Mundhe

Thank you Addon Skills. Your training programme and training material/notes were very useful and helped me prepare and pass the exam. The support system even after the training is what helps aspirants focus their strategies. Thank you very much for your mentoring support and wish the entire team good luck with the certification training workshops.

Nitin Rai

Addon Skills sheer committment anf focused approach toward each and every aspirant ensures every aspirant achieve their goal. I must say their overall training approach, study materials, question bank, post training support helped me alot in my journey of PgMP certification. Best part of joining your course is that you will get introduced to multiple aspirant who have same goal as you and interaction with same group help you to not only clear your doubt and query but also stay motivated and focused for exam, Also the process of un-learn few of our way of doing things and re-learn few new things as per PMI way. This is where your help comes very handy. Lastly, I want to wish all the very best to all PgMP aspirant.

Steve Fernandes

Project Manager

Mr Kailash Uphadhay of Addon Skills has contributed towards my interest in completing my PMP certification with confidence. His enriching experience helps him to cite examples and relate the course to any individual. I trust in his methods and wish him success with the work that he wishes to carry out.

Siddhesh Juwatkar

Thinking seriously about exploring your professional life at different level.. This is perfect center for becoming trained professional..... Go for PMP... Go To Add on Skills

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