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Project Management
Agile and Scrum
Business Management
Technical Training
Quality Management
ITIL Foundation Certification
298 Google reviews
1952 students enrolled
The ITIL® certification scheme provides a modular approach to the ITIL framework, and is comprised of a series of qualifications focused on different aspects of ITIL best practice to various degrees of depth and detail.
The tiered structure of the qualification offers candidates flexibility relating to the different disciplines and areas of ITIL and the ability to focus their studies on key areas of interest.
The Foundation level is the entry level certification which offers you a general awareness of the key elements, concepts and terminology used in the ITIL service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.
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DESCRIPTION
The Foundation Level is the entry level qualification which offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.
ITIL Foundation is an introduction to IT Service Management Lifecycle modules. The major processes and functions for all the lifecycle modules are covered. Below topics will be covered in detail:
- Introduction to ITIL Concepts & Terminology - Gain a high level overview of ITIL V3.
- The Service Lifecycle - Understand the fundamental ITIL lifecycle stages, processes, functions, roles & responsibilities.
- Service Strategy - How to align IT strategy with business goals and expectations.
- Service Design - Transform business requirements into strategic solutions.
- Service Transition - Manage change, risk, and quality assurance.
- Service Operation - Establish day-to-day business operations and customer expectations.
- Continual Service Improvement - Strategize for overall process and service improvement.
- Prepares participants to take and pass the ITIL Foundations Certification examination successfully.
Who Should Attend ITIL Foundation Training
This course is intended for individuals who wish to obtain their ITIL Foundation credential. There are no prerequisites to take this course or the ITIL exam. Our ITIL Foundation certification training course is designed to give you a basic understanding of the ITIL framework and how it can be applied to enhance IT service management within your organization.
Online Certification Exam will be conducted after the training program. See Exam Details below:
- Exam Format - Objective Type, Multiple Choice
- Open Book - No
- Exam Duration - 1 Hour 15 Minutes
- No. of Questions - 40
- Passing Criteria - 26 out of 40 (65%)
- Result - Immediately after the exam
- Certificate - After 2 business days
You should be able to clear the exam easily with good score because:
- You will get excellent training from the expert trainers
- Lot of sample questions will be discussed on each topic throughout the training session
- Exam preparation session will be there before the actual exam
- You can expect many questions from the ones which will be discussed during training
- Improved customer satisfaction through a more professional approach to service delivery
- Improved IT services through the use of proven best practice processes
- Improved ROI of IT
- Improved delivery of third party services through the specification of ITIL
- Improved morale of service delivery and recipient staff
- Increased competence, capability and productivity of IT staff
- Increased staff retention
- Reduced cost of training via knowledge management
- Improved systems/ applications availability
- Reduced cost/ incident
- Managing the IT Costs via Financial and Demand Management
- Better asset utilization and Greater visibility of IT assets
Our Testimonials
Abdul Kareem
PgMP® Certification Training from Addon Skills was rich in content with classical examples & individual focus. Added to it was the brain storming sessions on sample questionnaire& reasoning, a boon for the leaders aspiring for the coveted certification. Thanks Kailash for all your guidance & knowledge inflicted upon us.
Lalit Sharma
The faculties are excellent and have a great knowledge of the content. Also, I think they are very helpful and approachable and even after the training sessions are completed, they have helped us greatly in preparing for PMP. I recommend Addon Skills for anyone looking for training in professional certifications.
Noor Shaikh
I have attended the PgMP training from Addon Skills in the month of February 2017.Trainers are highly professionals who share deep knowledge in the subject with the real time experience which helped me to understand the program management concept. Even after the completion of course they followup on study, guidance on exam form filling and the approach to solve the questions is commendable. Addon Skills boosted moral every time when I felt low in confidence. I recommend Addon Skills to those who aspire to become PMP or PgMP or PfMP certified because they are the best. Thanks a ton, Addon Skills for your instructions and guidance. Your training was absolutely the reason I was able to master this material so fast and pass PgMP exam.
Binay Bhusan Nanda
Addonskills provides the best class PgMP training with high-class training materials and an LMS platform. My mentor Kailash is very knowledgeable and knows how to explain the challenging concepts in a simple manner with the help of real-time use cases and examples. He always encourages us to ask questions and clarify any short of doubts. I mustn't forget to mention Mayur's help here. He is always responsive and is always ready to help. Thank you Addonskills for all the great work you are doing. God bless!!!
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Aiyna Suresh
Good real life examples, nice pace, well blended activities and topics and a highly experienced trainer - apt ingredients for a successful PMP training. Highly recommended!
