itil-foundation-certification

ITIL Foundation Certification

OUR ALUMNAE

Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results

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DESCRIPTION

The Foundation Level is the entry level qualification which offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

ITIL Foundation is an introduction to IT Service Management Lifecycle modules. The major processes and functions for all the lifecycle modules are covered. Below topics will be covered in detail: 

  • Introduction to ITIL Concepts & Terminology - Gain a high level overview of ITIL V3. 
  • The Service Lifecycle - Understand the fundamental ITIL lifecycle stages, processes, functions, roles & responsibilities.
  • Service Strategy - How to align IT strategy with business goals and expectations.
  • Service Design - Transform business requirements into strategic solutions.
  • Service Transition - Manage change, risk, and quality assurance.
  • Service Operation - Establish day-to-day business operations and customer expectations.
  • Continual Service Improvement - Strategize for overall process and service improvement.
  • Prepares participants to take and pass the ITIL Foundations Certification examination successfully.

Who Should Attend ITIL Foundation Training

This course is intended for individuals who wish to obtain their ITIL Foundation credential. There are no prerequisites to take this course or the ITIL exam. Our ITIL Foundation certification training course is designed to give you a basic understanding of the ITIL framework and how it can be applied to enhance IT service management within your organization.



Online Certification Exam will be conducted after the training program. See Exam Details below:

  • Exam Format - Objective Type, Multiple Choice 
  • Open Book - No
  • Exam Duration - 1 Hour 15 Minutes
  • No. of Questions - 40
  • Passing Criteria - 26 out of 40 (65%)
  • Result - Immediately after the exam
  • Certificate - After 2 business days

You should be able to clear the exam easily with good score because:

  • You will get excellent training from the expert trainers 
  • Lot of sample questions will be discussed on each topic throughout the training session
  • Exam preparation session will be there before the actual exam
  • You can expect many questions from the ones which will be discussed during training
ITIL is world's most widely used Service Management Framework. There are numerous benefits of ITIL learning and certification to individual as well as organization. Some of them are as below:
  • Improved customer satisfaction through a more professional approach to service delivery
  • Improved IT services through the use of proven best practice processes
  • Improved ROI of IT
  • Improved delivery of third party services through the specification of ITIL
  • Improved morale of service delivery and recipient staff
  • Increased competence, capability and productivity of IT staff
  • Increased staff retention
  • Reduced cost of training via knowledge management
  • Improved systems/ applications availability
  • Reduced cost/ incident
  • Managing the IT Costs via Financial and Demand Management
  • Better asset utilization and Greater visibility of IT assets

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Our Testimonials

Dharmesh Shah

Thank you addonskills for making my learning experience so wonderful, you guys are subject matter experts having deep knowledge about topics covered in the course... i appreciate your personal interest in success of student and helping them achieve their dream certification to excel their career... thank you once again and keep doing good job... look forward to more training's from addonskills... alles Gute und danke :-)

Milind Saraf

I would like to express full satisfaction on the training session conducted by M/s Addon Skills Private Limited and wish to put on record the very good take-away. I found the training to be professional and at par with the industry and growing demands of the complexities in the business . The best part of the training was in depth knowledge of the training personnel, presentation skills tailored to all levels of participants, custom-built course materials, dedication & passion of the trainer to make the participants understand the concepts thoroughly. Post training support, question banks, capacity to explain with relevant industrial and domestic examples were added features of the training . I strongly recommend such training session to the Project Management Personnel .

Saumil Purani

Program Manager

I enrolled for PgMP training with AddOn Skills in Sept2016 and cleared my PgMP Certification in first attempt by Jan 2017. AddOn Skills has excellent trainers and very well structured learning approach. Reference material, questions banks etc shared by them were very extremely helpful. From application writing, to exam preparation, trainer guided me on each and every step of the PgMP journey. I thank all support staff and trainers of AddOn Skills to make my PgMP journey memorable.

Rachita Dharmapurikar

Kailash is an excellent mentor. With his vast knowledge, he was able to satisfy all my questions and queries to the most satisfaction. It is very difficult to find a coach in the training areas of top-notch areas like Program Management as you need to have the top knowledge and broad experience. Mr. Kailash is one of the best and he is of the top caliber and someone who could deliver and coach and to larger organizations as per their needs.

Kshitij Gupta

I attended the PfMP training for the November 2020 batch. I would like to mention that Kailash's delivery of the PfMP training along with explaining the core portfolio concepts, related processes, and knowledge areas with real-world experience examples was excellent. I am confident that I will be able to get the certification with this strong platform set and also be able to use it wisely in my work profile effectively. Thank you Kailash and 'Addonskills' for providing this training.

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